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China, United States
Estée Lauder tiptoes around ‘daigou' as its grey-market sales come under scrutiny

Free access By Noëmie Leclercq
3 min read Lire en français

The US cosmetics giant is fighting a class action over its reliance on Chinese grey-market resellers and its falling Asian sales resulting from Beijing's crackdown. But the company's selective use of terminology - its omission of "inconvenient truths" - is now adding to its legal woes.

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